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We really hope you like our products! However, once you receive your order, if it’s not what you were expecting you can return it within 28 days. Once received, we will refund your money.

Please drop us an email at april@20seventhletter.com and we will be in touch with details on how to post it back to us.

Items must be returned in the original condition and packaging.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty.

Alternatively, if preferred, we are happy to exchange the item.